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How it works

When you create an account, you set up your own organization to create various forms. You can invite others to join as collaborators and control their access to specific workspaces with granular permissions.
Each organization has its own subscription plan. Creating a new one won’t share or carry over a subscription from another.

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How to create another organization

In the upper left corner, click your organization name followed by New organization. Organization menu with New organization highlighted Enter an Organization name and click Create organization. Create new organization dialog with the Organization name field Each organization has its own forms, apps, and databases. Items created in one organization are only available within that organization and won’t appear in others. This separation helps keep data organized and secure.

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Identifying your current organization

To check which organization you’re currently in, look at the organization name in the upper left corner of your dashboard. Click it to see your plan, the number of members, and your other organizations. If you’re inside a workspace, click the workspace name at the top of the sidebar and select All workspaces to get back to your dashboard.
Organization name at the top of the side menu, above Search and Home
Apps, forms, and databases are specific to each organization, so you’ll only see them when you’re viewing the appropriate one. Search results are also limited to content within the current organization.
If you can’t find forms, apps, and databases, make sure you’re in the correct organization.

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Turn Fillout on or off

Each organization has Fillout either on or off. When it’s on, the side menu has a Fillout section with My forms, Scheduling and your Fillout workspaces. Fillout starts on for organizations that signed up through Fillout, and off for organizations that signed up through Zite. If you typed a form idea on fillout.com, that builds a Zite app, so Fillout starts off too. Organizations that existed before Fillout got its own section have it on if they have a form (including one in the Trash), anything in a Fillout workspace, an older app or database under My forms, a paid Fillout plan (not Team), or a member who signed up through Fillout. Otherwise, it’s off. An organization you create from inside another one starts with the same setting as that organization. Creating, duplicating or importing a form turns it on, and so does buying or starting a free trial of a paid Fillout plan (not Team). Only organization admins can change this setting. Members don’t see General in Settings, so they can’t see the switch.
1

Open General settings

From your dashboard, click your organization name in the upper left corner followed by Settings, then General.
2

Change Enable Fillout

Under Fillout, turn Enable Fillout on or off.
You can only turn Fillout off when the organization has nothing left in Fillout. If the switch is locked, hover over it to see why. The tooltip shows one reason at a time:
Enable Fillout switch with the tooltip Delete all forms, including those in the trash, to disable Fillout
  • Cancel your Fillout plan to disable Fillout. - the organization has a paid Fillout plan. A Team plan doesn’t count, even though it includes Fillout Business.
  • Delete all forms, including those in the trash, to disable Fillout. - delete the forms and empty the Trash.
  • Empty My forms and your Fillout workspaces, including the trash, to disable Fillout. - something else is still there, like an older app or database that shows under My forms. Remove it and empty the Trash.
Turning Fillout off only hides it in the app:
  • The Fillout section disappears from the side menu, and My forms and Fillout workspace links open Home instead.
  • Settings and billing stop showing forms: the Forms API in Developer settings, form usage in Billing & usage, form filters in the audit log and custom domains for forms.
  • Help links in the app open the Zite Help Center instead of this one.
  • In General settings, the Fillout section only shows Enable Fillout, so an admin can turn it back on.

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Leave an organization

If you only need to change the email you use, head over to account settings.
1

Go to account settings

From the dashboard, click your organization name in the upper left corner followed by Settings in the dropdown.
If you decide to come back to Fillout, you can create a new account using the same email address you used before.
2

Leave organization

Click My account in the left-hand panel. Scroll down to Leave organization. This will automatically remove you from your organization.Danger zone with the Leave organization buttonType LEAVE ORGANIZATION in the popup window to confirm.

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Delete organization

Leaving an organization only removes your access. If you want to permanently delete the entire organization—including all forms, apps, databases, and other data—see this guide.

Invite team members to your forms

View results, and edit forms with free seats.

Workspaces

Organize forms in folders and control user access.

Import and export forms

Transfer between different accounts.